FAQs

FAQs

1. What types of products do you offer?

We offer a wide range of women's clothng including ethnic wear, western wear, fusion outfits, loungewear, and seasonal collections designed to fit every mood and occasion. 

2. How do I place an order?

Simply browse our collections, select your size, add the item to your cart, and proceed to checkout. It’s quick, safe, and easy.

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected pin codes. You’ll see the option during checkout if your area is eligible.

4. How long will delivery take?

Most orders are delivered within 4–7 working days, depending on your location. You’ll receive tracking updates once the order is shipped.

5. What if I receive a damaged or wrong product?

Don’t worry! Contact our support team within 48 hours of delivery with photos, and we’ll assist you with a replacement or refund.

6. Can I return or exchange my order?

Yes, we offer easy returns and exchanges on eligible products. Items must be unused, unwashed, and in original packaging.

7. How can I track my order?

Once shipped, you’ll receive a tracking link via SMS or email. You can track your order anytime until delivery.

8. Do you restock sold-out items?

Popular pieces are often restocked. You can also use the “Notify Me” option on the product page.

9. Are the product colors accurate?

We try our best to display colors accurately, but slight variations may occur due to screen settings and lighting.

10. How do I contact customer support?

You can reach us at [support@shreesaanvi.in] or call +91 XXXXX XXXXX during business hours. 

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